Privacy Policy
Effective date · 2026-08-19
1. Personal data we collect and how
NeuroSense Co., Ltd. (the 'Company') collects the following personal data to receive and respond to inquiries.
| Type | Items | Method |
|---|---|---|
| Required | Email address, inquiry content | Website inquiry form |
| Optional | Name, phone number, company, department, job title | Website inquiry form |
| Collected automatically | IP address (stored as a hash), browser information, referral path (referrer/UTM), visitor and session identifiers, device type | Generated automatically during use |
2. Purpose of use
- Confirming inquiries and responding to them
- Consultation and quotations for products and solutions
- Analysing access statistics to improve the service
- Preventing abuse and blocking spam or duplicate inquiries
3. Retention and use period
The Company destroys personal data without delay once the purpose of use has been achieved, except where retention is required by law. [TO CONFIRM] Specify the retention period for inquiry records (e.g. three years from the date of receipt).
| Legal basis | Retained data | Period |
|---|---|---|
| E-Commerce Act | Records of contracts and withdrawal of subscription | 5 years |
| E-Commerce Act | Records of consumer complaints and dispute resolution | 3 years |
| Protection of Communications Secrets Act | Service access logs | 3 months |
4. Outsourcing of personal data processing
The Company outsources personal data processing as follows. [TO CONFIRM] Finalise the processors and scope to match actual practice.
| Processor | Scope of work |
|---|---|
| NAVER Cloud Corp. | Service infrastructure and inquiry email delivery |
5. Provision to third parties
The Company does not provide personal data to third parties, except with the user's prior consent or where required by law.
6. Your rights and how to exercise them
You may request access, correction, deletion, or suspension of processing of your personal data at any time. Contact us at the address below and we will act without delay. You may decline consent for the inquiry form. In that case, however, we cannot receive or respond to your inquiry.
7. Destruction procedure and method
Personal data is destroyed without delay once the retention period expires or the purpose is achieved. Electronic files are permanently deleted beyond recovery, and printed materials are shredded or incinerated.
8. Security measures
- IP addresses are stored as hashes, never in their original form
- Access limited to the minimum number of staff, with managed permissions
- Encrypted transport (HTTPS)
9. Cookies and similar technologies
The Company stores visitor and session identifiers in browser storage (localStorage) for visit analytics. You may block or delete this storage in your browser settings; doing so only limits analytics and does not restrict use of the service.
10. Data protection officer
[TO CONFIRM] Name and title of the designated data protection officer.
| Field | Value |
|---|---|
| Name and title | [TO CONFIRM] |
| info@neurosense.co.kr | |
| Phone | +82-2-6275-6700 |
11. Remedies for infringement
- Personal Information Dispute Mediation Committee (1833-6972, www.kopico.go.kr)
- Privacy Infringement Report Center (118, privacy.kisa.or.kr)
- Supreme Prosecutors' Office Cyber Investigation Division (1301, www.spo.go.kr)
- National Police Agency Cyber Bureau (182, ecrm.police.go.kr)
12. Changes to this policy
This policy takes effect on the effective date. Any additions, deletions, or changes will be announced on the website at least seven days before they take effect.